Our Story

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For decades, we have welcomed guests from around the world through our roots in the thoroughbred racing industry. Coordinating travel for Japanese racing professionals heading overseas to major international races, and welcoming international guests to Japan in return, we have come to understand what a diverse range of travelers truly look for and what it takes to deliver an unforgettable experience in Japan.

To bring this knowledge and experience to even more travelers, we founded FAMILIA Travel.

Journey Design

Bespoke itineraries tailored to your preferences, interests, and travel style.

Accommodation

Recommendations and arrangements for our preferred partner hotels, ryokan and private accommodations.

Transportation

Arrangement of private cars, transfers, rail, and other domestic travel.

Dining Experiences

Restaurant reservations, special culinary experiences, and private dining

Cultural Experiences

Traditional culture, art, artisan encounters, temples and shrines, and other special experiences.

Concierge Support

Curated itineraries and helpful information to make your trip smoother, with guide accompaniment and 24-hour online support available as needed – supporting you consistently from before departure through your entire stay.

Why Choose Us

Our strength lies in the network we have built across Japan, and the exceptional service this makes possible.

Through our connections with specialists across a range of industries, we bring an added level of distinction to restaurants, transportation, car rentals, and cultural experiences. Our deep ties to the horse racing world also allow us to offer exclusive racing experiences that few other travel companies can provide.

Ruka Ando | Representative Director

As a nurse and midwife, I cared for people of every age, from newborns to the elderly. It taught me to notice what each person needs, from a child’s comfort to an older guest’s health. Whether a guest feels unwell during their trip or simply wants to maintain their wellbeing, I draw on that experience to help.

Travel, for me, is more than making arrangements. It is about giving each guest the freedom to experience Japan in their own way. That is what I value most at FAMILIA.

Hiroshi Ando | Guide

I began my career as a jockey, riding in North America and beyond. After retiring from racing, I worked as an interpreter for professional baseball players. Today, I interpret for international jockeys and support Japanese racehorses competing overseas, helping connect Japanese racing with the world.

As a jockey, and now as an interpreter and racehorse coordinator, I have bridged more than language, bringing culture and nuance across as well. Drawing on that experience, I help guests enjoy their time in Japan more naturally, and more deeply.

contact@familiatraveljp.com

Familia Travel | About Us